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London's Outstanding Exclusive Global dispute resolution hub

London's Outstanding Dispute Resolution Hub

Where expertise meets comfort, hospitality, and privacy

Booking the IAC

Exclusive Services

DESIGNED FOR YOU​

Concierge Service

Our focus is all about making sure every aspect of your visit is enjoyable and seamless, whether you need last-minute printing, more food options, or coffee-break refreshments.

Technical Support

If you need an additional monitor, laptop, or help with any equipment, our highly skilled AV/IT team is always available to assist you. We also provide all-day on-site troubleshooting, to ensure the smooth running of your hearings.

Our Vision

Exceptional Experiences, Every Time.
 
We aspire to be London’s trusted destination for dispute resolution, professional events, and business gatherings, providing an environment that enables our clients to focus on what matters most.
 
By combining world-class facilities with trusted service, we inspire confidence in every interaction and aim to set the benchmark for client experience.

Our Mission

Trusted Service. Continuous Innovation.

We bring together expert people, innovative technology and flexible, purpose-designed facilities to provide seamless support throughout every stage of the client journey with professionalism, efficiency and care.
 
We anticipate needs, solve challenges before they arise and continually evolve our services to meet the changing needs of our clients across the dispute resolution, legal and business sectors.

Our Values

Excellence
We are committed to the highest standards of professionalism, integrity and service, ensuring every experience is delivered with precision, discretion and care.

Diversity, Equity & Inclusion
Reflecting the global nature of our clients and colleagues, we foster an inclusive environment where diversity is valued and everyone is treated with fairness, respect and cultural awareness.

Responsibility & Sustainability
We act with accountability and care, making thoughtful decisions that minimise our environmental impact while creating lasting value for everyone we work with and the communities we serve.

Our pledges

Equal Representation in Arbitration

In line with our values, we fully support the increase of women and people from under-represented groups to be appointed as arbitrators in order to achieve a fair representation and ultimately full parity. This pledge aspires to be a first step in the direction of achieving more equal representation in our arbitration community.

Greener Arbitrations

We constantly seek to improve our processes in operations and focus actively to safeguard the future of our planet by supporting and driving sustainability for greener arbitrations. This pledge is an initiative to reduce the carbon footprint of international arbitrations through behavioural change.

Testimonials