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About the Centre

The IAC is an outstanding independent dispute resolution venue offering high quality hearing and mediation facilities.

Find out more about the IAC and our services.

We are at 190 Fleet Street close to the junction with Chancery Lane.

We are open between 8:00 -18:00. We are closed overnight, between 21:00 -7:00, and at weekends unless by special arrangement. 

Yes, please speak to our team for further details.  

We do have limited parking on a first come first served basis, at no additional charge.

Yes, we have lift access to all parts of the building.

Our 6th Floor Lounge and Rooftop terrace face due south and the views from east to west cover St Paul’s and the City, the London Eye, and the Royal Courts of Justice. This communal space is also available for private hires for business events. Find out more about Events Hire.

Rooms Bookings

You can make an online enquiry through our website. If you have any questions, please contact our team on 020 928 7272.

We are happy to “hold” dates at no cost for a short period, but you can only secure the booking by signing the agreement.


We offer a range of 3 hearing packages with rooms in varying sizes, as well as mediation packages.

Find out more about our In-Person & Hybrid Hearings packages and Mediations package.

We offer different hearing rooms layouts, including U-Shape and Cluster.

The capacity varies depending on the size of the room with the smallest being seating for 27 people and the largest, 70 people.

Your individual swipe card is the only way your breakout room can be accessed. This card will also give you access to the lift, the floor you are on, and in addition the communal 6th Floor Lounge and Rooftop Terrace.

All rooms and common parts are air-conditioned with a system that expels air and pumps fresh air in, rather than filter it.

We are happy to arrange in-person site visits – to make an enquiry please contact our team on 020 928 7272.

Alternatively, check out our virtual tours.

Services & Equipment

Our printing is totally secure. Each break-out suite has a dedicated printer and copier.

We have WPA3, the latest generation of Wi-Fi security with speed of 100Mbps upload and download for fast file sharing.

We can provide additional laptops and monitors depending on availability at additional cost.

We can assist you with all aspects of your hearing thanks to our ADR partners.

Please contact our team on 020 928 7272 for further information.

We have secured preferential rates with some hotels and apartments within walking distance, for our clients’ convenience. Read more about Local Accommodation.

We provide a continental breakfast of pastries and fresh orange juice, with a variety of teas and coffee served throughout the day. Each room is also equipped with a fridge fully stocked with water, soft drinks and an assortment of snacks. All of these are included in your daily fee.

We offer individually packed or buffet lunches at £37 per person, and sandwiches at £15 per person.

Our caterers can cover all dietary requirements from halal / vegetarian / vegan / gluten-free, etc.

Read more about Catering options.

We can arrange secure shredding and shipping within the UK. Additional charges are applied.

We have secure, standalone storage facilities on the premises. Additional charges are applied.

Hybrid Hearings

A hybrid hearing is a combination of both virtual and in-person hearings, where at least one party is physically present at the IAC. Hybrid solutions are offered to all our in-person hearings at no additional cost.

For parties accessing the hearing remotely, you will require a laptop with a webcam and microphone function, as well as headphones with a microphone to facilitate Virtual Hearings.

Our Tech Support team is always available on-site to assist. If you have engaged our IAC Online platform for your hearing, our Virtual Hearing Technician will also be able to assist you.

Throughout the course of the hearing, you may drop us an email and approach our Reception Counter to request for any assistance.

The room will be set up based on your requirements in one of our acoustically treated hearing rooms, based on the number of physical attendees. If you have engaged EPE and/or Transcription services, please let us know the name of the services provider and we will liaise with them to ensure set-up before the hearing.

We can record all hybrid and virtual hearings, upon request, with prior agreement between the parties.

We can  host hybrid and virtual hearings in different time zones.